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Physiotherapy self referral is now available online - see link below:

You can also print the form - Physiotherapy self referral form

As part of the rollout of the NHS Direct Booking (DAB) solution, the Urgent Care Team have been undertaking an Equalities and Health Inequalities Assessment (EHIA) around its potential impact on the CHMS patient population.

The EHIA has uncovered a trend amongst some of those groups within the patient population with protected characteristic groups (e.g. disability, (Mental health, learning disabilities, Autism, deafness), transgender and race groups) that they prefer not to contact health services via the phone. As I am sure you are aware DAB relies on people contacting NHS111 to get a booked appointment with a range of services that can best their health need, Improved Access, UTCs/MIUs or other more relevant services.  With NHS111 being available online, the EHIA research has found that this would be the preferred route for these groups.

The national winter messaging campaign is now live and it is promoting NHS111 as the way into managing an urgent health need.  This will better manage patient flow and direct people away from A&E departments to more appropriate settings, including Pharmacy. 


How to register


Due to recent increase in patient demand and registrations, we have reluctantly capped our patient list. This means that we are unable to take on any new patients due to our duty of care for the practice to continue safely providing NHS services to our currently registered patients.

Information on where to register at other surgeries in the area can be found on the NHS Choices website

If you do not have access to the internet and need to register with a new practice please contact NHS England on 0300 311 2233 for details of practices that are currently accepting new patients.

If this situation changes in the future, we will place details both in the surgery and on this website when the rules for registering will revert back to those listed below:


If you wish to register with the practice please call in to see us.

You will be asked to complete a Registration Questionnaire and provide some identification:

- Photo ID (passport or drivers license)

- Proof of address (e.g. current utility bill, bank statement, pension statement - within the last 3 months)

If it will be difficult to produce these documents, please talk to us about other ways of establishing your identity.

Copies of the registration questionnaire are available from reception or click here to download it in advance of your visit. And you would also be very welcome to attend for a New Patient Medical with one of our nursing staff, an appointment for this can be arranged at the time of registration


If you normally live elsewhere in the UK, you may register temporarily with us for up to 3 months.

If you (or your guest) normally live outside the UK but are staying for longer than 2 weeks please enquire at reception with regard to registering with us.

We also offer various private medical services including consultations, medicals, letters etc. Please enquire at reception about fees.

Practice Area

We accept new patients from many parts of Crawley and Charlwood, please see this map for details

Boundary Map

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website