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Physiotherapy self referral is now available online - see link below:

You can also print the form - Physiotherapy self referral form

As part of the rollout of the NHS Direct Booking (DAB) solution, the Urgent Care Team have been undertaking an Equalities and Health Inequalities Assessment (EHIA) around its potential impact on the CHMS patient population.

The EHIA has uncovered a trend amongst some of those groups within the patient population with protected characteristic groups (e.g. disability, (Mental health, learning disabilities, Autism, deafness), transgender and race groups) that they prefer not to contact health services via the phone. As I am sure you are aware DAB relies on people contacting NHS111 to get a booked appointment with a range of services that can best their health need, Improved Access, UTCs/MIUs or other more relevant services.  With NHS111 being available online, the EHIA research has found that this would be the preferred route for these groups.

The national winter messaging campaign is now live and it is promoting NHS111 as the way into managing an urgent health need.  This will better manage patient flow and direct people away from A&E departments to more appropriate settings, including Pharmacy. 


How to help with health costs 

You can save money with a prescription prepayment certificate, also known as a (PPC)

If you know you have to pay for a lot of NHS prescriptions, it might be cheaper for you to purchase a prescription prepayment certificate.

A prescription prepayment certificate covers you for all of your own NHS prescriptions including any dental prescriptions and their is no limit on the amount of items that you need.

They can be purchase for a three month period or a year.

Three months costs £29.10 and a 12 month certificate is £104.00.

There are several payment options available and when paying for a 12 month certificate there is a monthly direct debit available.

You can apply online by clicking here and being directed to the PPC website, alternatively you can call them directly on 0300 330 1341. Or you can obtain a form from our reception.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website