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Langley Corner Surgery, Ifield Green, Ifield, Crawley, RH11 0NFTel: 01293 514340
Physiotherapy self referral is now available online - see link below:
You can also print the form - Physiotherapy self referral form
As part of the rollout of the NHS Direct Booking (DAB) solution, the Urgent Care Team have been undertaking an Equalities and Health Inequalities Assessment (EHIA) around its potential impact on the CHMS patient population.
The EHIA has uncovered a trend amongst some of those groups within the patient population with protected characteristic groups (e.g. disability, (Mental health, learning disabilities, Autism, deafness), transgender and race groups) that they prefer not to contact health services via the phone. As I am sure you are aware DAB relies on people contacting NHS111 to get a booked appointment with a range of services that can best their health need, Improved Access, UTCs/MIUs or other more relevant services. With NHS111 being available online, the EHIA research has found that this would be the preferred route for these groups.
The national winter messaging campaign is now live and it is promoting NHS111 as the way into managing an urgent health need. This will better manage patient flow and direct people away from A&E departments to more appropriate settings, including Pharmacy.
Patient Participation Group
Langley Corner is proud to have an active Patient Participation Group that meets regularly with members of the Practice Staff.
The purpose of this group is to communicate and work with the Practice in order to enhance the patient experience.
We are always interested in recruiting new members. If you would like to join this group please follow the steps on the 'Contact us' tab above.
We would like for our PPG to cover a broad spectrum of our patients to be truly representative. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
In addition to the PPG, we also have a virtual patient reference group so that you can have your say. We will ask the members of this group some questions from time to time, including input into the design of the survey and how to use the results each year, We will contact you via email/post and keep our communications succinct so it shouldn’t take too much of your time.
We aim to gather anything up to fifty patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Reference Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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